At Bigglamour.pk, we are committed to ensuring your satisfaction with every purchase. We understand that occasionally, issues may arise that necessitate a return or refund. To facilitate this process and ensure a seamless experience for our customers, we have outlined our Refund and Returns Policy as follows:

Return Period:

Our Return Policy extends to 5 days from the delivery date. Should you encounter any issues with our products, you are entitled to initiate a return within this specified period.

Eligibility for Returns:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any product that is damaged, altered, or not in its original packaging may not be eligible for a refund or exchange.

Refund Process:

Upon receipt and inspection of the returned item, we will initiate the refund process. Refunds will be issued to the original method of payment used for the purchase. Please allow up to [insert timeframe] for the refund to reflect in your account, depending on your payment provider’s policies.

Exchange or Replacement:

In the event that you prefer an exchange or replacement instead of a refund, please specify your preference when initiating the return. We will do our utmost to accommodate your request, subject to product availability.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service department immediately to arrange for a replacement or refund. We will cover any additional shipping fees associated with the return of such items.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the product is damaged or defective upon receipt.

Initiating a Return:

To initiate a return, please contact our customer service department at 03336454944 or email us at info@bigglamour.pk. Kindly provide your order number and details of the item(s) you wish to return.

Conditions of Refund:

Refunds will only be processed once the returned item has been received and inspected by our team. We reserve the right to deny a refund if the returned item does not meet our eligibility criteria as outlined above.

Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us. Our customer service team is here to assist you and ensure a positive shopping experience.